Privacy Policy for Eldwick Interiors

Last updated: December 2025

Eldwick Interiors, referred to as "we" or "us", is committed to protecting your privacy. This policy explains what information we collect when you visit our website or contact us, how we use it, and your rights.

1. Information We Collect

Information you provide

We collect personal information when you contact us, including:

  • Your name

  • Email address

  • Phone number

  • Any details submitted through our contact form or by email

Information collected automatically

Our website may collect basic technical information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

This data is collected for site performance and analytics.

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries

  • Provide quotations or consultations

  • Maintain internal records

  • Improve our website and services

We do not share or sell your data for marketing purposes.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Legitimate interests, such as responding to enquiries

  • Contractual necessity, when preparing quotes and delivering services

  • Consent, if you opt in to receive future communication

4. Data Storage and Security

We store your personal data securely and limit access to authorised personnel only. Data submitted via our website is stored within Squarespace’s secure systems.

5. Third Party Providers

We use trusted third party service providers, including:

  • Squarespace, for website hosting and analytics

  • Email platforms for communication

These services only process your data as needed and must keep it secure.

6. Data Retention

We keep your data only for as long as necessary. This includes retaining enquiry information, quotes, and project records in line with our business needs and legal obligations.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask us to correct any inaccurate information

  • Request deletion of your data in certain circumstances

  • Withdraw consent for any marketing communication

If you wish to exercise any of these rights, contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Eldwick Interiors
Email: eldwickinteriors@outlook.com
Website: www.eldwickinteriors.co.uk